Bonita Springs, FL 34135
(239) 216-6682
Refund policy
Return / Refund Policy
Last updated April 4, 2023
We do not make any refunds.
Our return policy lasts 7 days after the order has been delivered. If the 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.
- Free Soul Naples is not responsible for lost or any problem with the package once the tracking number have been sent to our client.
- To be eligible for an exchange, your item must be unused, with tags fully attached, and in the original packaging.Â
- We require a receipt or proof of purchase.
- Non-returnable items: Sale items and gift cards.Â
Note: Exchanges/Store Credits cannot be generated if paid with Shop Pay
To return your product, you should mail your product to:
Free Soul
28480 Old 41 Rd. #6
Bonita Springs, FL 34135
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- We don’t guarantee that we will receive your returned item.Â
- We only change one time the same invoice (no exception)
- After shopping at shop@freesoulnaples.com you agree to these terms and conditions.
Thank you for shopping with us! We hope you have a great experience and have no reason for returns.
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QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(239) 216-6682
shop@freesoulnaples.com
